Welcome to Great Wall Chinese Medicine (“we,” “our,” or “us”). By accessing or using our website, booking an appointment, or receiving services from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

Great Wall Chinese Medicine operates wellness clinics in Scottsdale and Chandler, Arizona, offering Traditional Chinese Medicine (TCM), acupuncture, massage therapy, herbal medicine, and related holistic health services.

By accessing this website or visiting our clinics, you acknowledge that you are at least 18 years of age (or have the consent of a parent/guardian if under 18).

2. Medical Disclaimer

All information provided on this website, including text, graphics, and other material, is for informational and educational purposes only.
It is not intended as medical advice and should not replace consultation with a qualified healthcare provider.

If you have a medical emergency, call 911 or visit your nearest emergency room. Always seek professional medical advice before beginning any new health or wellness treatment.

3. Appointments & Cancellations

• Appointments can be booked through our website, by phone, or in person.

• We request at least 24 hours’ notice for cancellations or rescheduling.

• Missed appointments or same-day cancellations may be subject to a cancellation fee.

• We reserve the right to modify or cancel appointments due to unforeseen circumstances.

4. Payments & Insurance

• Payment is due at the time of service unless prior arrangements have been made.

• We accept major credit/debit cards, HSA/FSA cards, and approved insurance plans.

• Please verify insurance coverage prior to your appointment.

• Refunds for prepaid packages, memberships, or products are subject to clinic policies and approval.

5. Use of Herbal Products & Treatments

All herbal formulas, supplements, and topical products are dispensed based on professional assessment.
Individual results may vary. Please disclose all known allergies, medications, or medical conditions to your practitioner before treatment.

6. Privacy & Confidentiality

We value your privacy. Any personal or medical information you share with us is kept confidential in accordance with HIPAA and applicable privacy laws.
For more details, please review our Privacy Policy.

7. Limitation of Liability

While we strive to provide the highest standard of care, Great Wall Chinese Medicine, its practitioners, and staff shall not be held liable for any indirect, incidental, or consequential damages resulting from your use of our services or website.

8. Website Use

• You may use this website for lawful purposes only.

• Unauthorized use, data scraping, or misuse of website content is strictly prohibited.

• All content (text, images, logos, and designs) is the property of Great Wall Chinese Medicine and may not be copied or redistributed without written permission.

9. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our policies, laws, or services. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Great Wall Chinese Medicine
📍 Scottsdale & Chandler, Arizona
📞 (480) 429-8881
✉️ gwcmreception@chinesedrs.com